Privacy Policy

This Privacy Policy explains how Spinson collects, uses, stores and protects the personal information you provide when you use our online casino and sportsbook services. We respect your privacy and aim to be clear about what data we process, why we do it, and how you can manage your information.

Types of data we collect

Personal data

When you create an account we collect basic identity and contact information such as your name, date of birth, email address and postal address. We also collect account-related details including username, password (stored securely) and any verification documents you upload for identity checks.

Technical data

We gather technical information from your device and browser to provide and secure our services. This includes IP address, device identifiers, browser type, operating system, language settings and connection details. We also record usage data such as pages visited, clicks and session duration to keep the site working smoothly.

Transactional data

We store transaction and payment details related to deposits, withdrawals and betting activity. This covers payment method, transaction amounts and timestamps. Financial data used for processing payments may be handled by our payment partners and their supporting systems.

How we use your information

Your data is used to operate your account, process payments, verify identity, prevent fraud and meet legal obligations. We also use information to provide customer support, investigate disputes, maintain site security and comply with responsible gambling practices. Where permitted, we may use aggregated or anonymized data for reporting and service improvement.

Data protection practices

We apply technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration and destruction. Access to personal data is limited to staff who need it to perform their roles. We regularly review security practices and update controls to reflect changing risks.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences and analyse site performance. Some cookies are essential for log-in and transaction functions, while others help with analytics and personalised content. You can manage cookie settings through your browser or our cookie control tool where available.

User rights

You have rights over your personal information including the right to request access, correction, restriction of processing and deletion where applicable. You may also object to certain processing activities and request portability of your data in a commonly used format when technically feasible.

Access, correction and deletion

To request access to, correction of or deletion of your personal data, contact our privacy team. We will respond and guide you through any verification steps required to protect your account and personal information. Note that we may retain certain records as required for legal or regulatory compliance.

Information sharing and third parties

We may share data with service providers who support our operations, such as payment processors, verification services, analytics providers and customer support platforms. We require these partners to handle information securely and only for the purposes we specify. We do not sell your personal information.

Privacy policy updates

We may update this policy to reflect changes in our services or legal obligations. When material changes occur we will post an updated policy and, where appropriate, notify you through your account. Continued use of our services after changes indicates acceptance of the revised policy.

If you have questions about this policy or wish to make a privacy request, contact us at [email protected].