Spinson Casino Terms of Use

These Terms and Conditions set out the rules that apply when you use our online casino and sportsbook. They describe the relationship between us and our users, the account responsibilities you accept when you register, and the practical rules that govern promotions, payments and disputes. By using the site you agree to follow these terms and any related policies we publish in your account area.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your password or allow others to use your account. We may require identity verification at any time - including photo ID and proof of address - and we may suspend withdrawals or play until verification is complete. Only one account per person, household or address is permitted; multiple accounts may be closed and balances withheld pending review.

Eligibility requirements

You must be of legal gambling age in your province or territory and otherwise eligible to use online gambling services where you are located. Registration from jurisdictions where online gambling is prohibited is not permitted. We reserve the right to refuse or restrict access to any user who does not meet eligibility criteria or who attempts to bypass geo-blocking or other controls.

Acceptable platform use

Use the platform in a lawful and fair manner. Prohibited activity includes fraud, collusion, account sharing, use of automated software or bots, and attempts to manipulate games or promotions. Abuse of bonuses or repeatedly funding and withdrawing to avoid wagering conditions may result in account closure and forfeiture of bonuses and winnings. If we suspect misconduct we may limit play, suspend accounts and investigate activity.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms published with each offer. Wagering requirements, contribution rates by game, maximum bet limits during bonus play and expiry periods will be shown in the promotional terms. Bonuses cannot normally be combined unless explicitly stated and may be voided if deposits are withdrawn before wagering conditions are met. We may require wagering history and other checks before releasing bonus winnings.

Deposits and withdrawals

The methods available to deposit and withdraw are listed in the cashier. Minimum and maximum amounts, processing times and any fees depend on the chosen method. We may ask for additional documentation before processing withdrawals. E-wallets are typically faster than card or bank transfers; processing times and limits may vary by method and account status.

Verification and limits

We may set deposit, loss and wagering limits or request affordability information. You can set personal limits in your account or contact support to request changes. Large withdrawals may be subject to staged payments or further checks in line with our anti-money-laundering obligations.

Dispute resolution

If you have a complaint contact our support team at [email protected] so we can investigate. We aim to resolve most issues directly. If an issue remains unresolved you may be able to escalate to an independent dispute resolution body or the relevant licensing authority where applicable - details will depend on your location and the licence under which your account operates.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and notified to account holders where reasonable. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept a change you should stop using the service and contact support.