Responsible Gambling

At Spinson we take player safety and controlled play seriously. We want every visit to be responsible and fun, so we provide clear tools and guidance to help you manage your activity. If you ever feel gaming is becoming more than entertainment, we encourage you to use the controls below and to contact support for help.

Our player protection principles

We aim to make sure play stays within your comfort zone. That means offering practical controls, clear information and prompt support when it’s needed. We respect your choices and will act quickly if we see signs of risky behaviour or receive a request for help from you or a trusted contact.

Activity-control tools

You can manage your account directly from the responsible gambling or account settings section. Available controls include deposit limits, loss limits, wagering limits, session reminders and temporary breaks. These tools are easy to adjust and can be applied immediately to help you stay in control.

How to set limits

Go to Account > Responsible Gambling to set daily, weekly or monthly deposit limits. You can lower limits at any time. Increasing limits may require a waiting period to help protect against impulsive changes.

Deposit limits

Deposit limits let you control how much you add to your account over set timeframes. Choose a daily, weekly or monthly cap that fits your budget. If you reach a limit, further deposits will be blocked until the limit period ends or you change the setting following the defined process.

Loss limits

Loss limits track net losses over chosen periods and help you limit how much you can lose. These limits are separate from deposits and provide an additional layer of control over your spending.

Time limits and session controls

Use session reminders and time-out options to limit how long you play in a single session. Temporary breaks can be set for short cooling-off periods, while longer account breaks give you more extended time away when needed.

Self-exclusion

If you need a longer break, self-exclusion lets you close access to your account for a set period or permanently. During self-exclusion your account will be blocked from logging in and bonuses or marketing will be paused. Contact support if you want to start the self-exclusion process or need help with related options.

Recognizing signs of problematic behaviour

Watch for changes such as chasing losses, neglecting responsibilities, borrowing to play, large changes in play patterns or hiding activity. If you notice these signs in yourself or someone you care about, take action early by using limits or contacting our support team.

Tips for staying in control

Set a budget before you start, stick to deposit limits, take regular breaks and avoid chasing losses. Treat gaming as a form of entertainment and never use funds needed for essentials. Share concerns with friends or family and use account tools to make responsible choices easier.

Professional help and support organisations

If you need more help than our tools can provide, consider contacting local counselling services or recognised support organisations. Where appropriate we may also point to resources such as BeGambleAware as examples of external help. If you prefer, contact our support team and we will assist you with next steps and provide information about local services.